Technology

Our Guide to the Summer 2026 Issue

Major companies are revamping their internal structures to tap into the full potential of generative AI (GenAI) technology.

According to a new report by Kevin Schmitt, Gregory Vial, and Ivo Blohm, organizations are increasingly implementing coordinated cross-functional structures to harness the power of GenAI. These new structures bring together domain experts and user innovators to maximize the value GenAI can bring to businesses.

Why It Matters

This shift in organizational design is significant because it acknowledges that GenAI isn’t a one-size-fits-all solution. By combining domain expertise with user input, companies can tailor GenAI to address specific business challenges and opportunities.

Think of it like this: GenAI is a tool, but it’s a very specialized tool that requires careful handling to yield meaningful results. By bringing in experts from across the organization, businesses can ensure that GenAI is used effectively to drive innovation and growth.

Top Takeaways

So, what does this mean for companies and their GenAI strategies? Here are some key takeaways:

  • Organizations are expanding their GenAI use by implementing coordinated cross-functional structures that draw on domain expertise and user innovation.
  • These structures allow businesses to tap into the full potential of GenAI, driving innovation and growth.
  • Domain expertise and user innovation are key components of successful GenAI implementations.

What This Means for Businesses

In practical terms, this shift towards coordinated cross-functional structures means that businesses need to rethink their approach to GenAI. Instead of treating it as a standalone technology, companies should view GenAI as a tool that requires careful integration and management to deliver real value.

By doing so, businesses can unlock the full potential of GenAI and drive meaningful innovation and growth. Ultimately, this is about recognizing that GenAI is a means to an end, not an end in itself. By focusing on the business outcomes that GenAI can help achieve, companies can create a more sustainable and effective GenAI strategy that drives real results.

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