Yusuf, a 22-year-old online delivery rider from Nigeria, embodies the shift in the global workforce – one that’s increasingly driven by technology and digital platforms.
Digital Disruptions in the Job Market
For Yusuf, accessing online delivery jobs on his smartphone marked a turning point. Before, he relied on customers he picked up on the street, but with his new digital skills, he can now find work on platforms like Uber Eats and Jumia Food. This change not only helped him secure employment but also improved his working conditions. He can now choose his own hours and manage his work-life balance more effectively.
Yusuf’s story isn’t unique. Around the world, millions of workers are adapting to a digital economy, where skills like digital literacy, adaptability, and problem-solving are becoming essential.
The Skills Needed for the Future
According to the International Labour Organization (ILO), by 2025, more than 75% of the world’s workers will need basic digital skills, such as online communication and data analysis, to remain employable. The ILO also estimates that 58% of the global workforce will need advanced digital skills, like AI and data science, to stay ahead in the job market.
The future of work is no longer about traditional blue-collar or white-collar jobs. It’s about possessing a range of skills that enable you to learn, adapt, and thrive in a rapidly changing environment.
Towards a More Resilient Workforce
What this means for individuals like Yusuf and millions of others is that they need to start building their skills today. This could be as simple as taking online courses in digital literacy, data analysis, or even programming languages like Python and JavaScript. It could also mean exploring new career paths that are emerging in the digital economy, such as data science, AI development, or cybersecurity.
For governments, policymakers, and educators, it’s essential to create programs and initiatives that equip the workforce with the necessary skills to thrive in a digital world. This could include vocational training, apprenticeships, and online education platforms that offer accessible and affordable skills development opportunities.



