Technology

Ground zero AI, India edition: What business leaders are actually doing with it

**India’s AI Adoption Heats Up, but Leaders Are Taking a Cautious Approach**

Senior executives from Indian companies are embracing AI across various sectors, from garments and retail to IT and wealth management, with the technology accelerating design, streamlining back-office tasks, and reshaping job roles.

At a recent ET Power Table dialogue in Bengaluru, **CXOs** shared their experiences and strategies for integrating AI into their organizations. The event, titled **AI as a Board-Level Imperative: How CXOs are Managing Leadership Expectations while Driving Adoption from the Ground Up**, brought together top executives from companies like Infosys, Wipro, and Axis Bank.

While AI adoption is accelerating in India, the business leaders in attendance were clear that the journey ahead won’t be easy. They acknowledged that AI will have a significant impact on their organizations within four years, with some estimating that up to 30% of their workforce may need to be retrained due to automation.

**Pradeep Kar**, CEO of IT services firm, Wipro, highlighted the need for a “double shift” in workforce skills as AI assumes more responsibilities. Kar pointed out that this requires not just training but also a broader mindset shift within organizations to recognize the value of human skills in an AI-driven environment.

What this means: As AI adoption accelerates in India, business leaders are preparing for significant changes in the way they operate. To stay ahead, they’re investing in upskilling and reskilling their workforce, recognizing the value of human skills in an AI-driven landscape.

**Sandeep Bhushan**, MD of IT services firm, Infosys, emphasized the importance of developing AI-powered solutions that can be scaled across industries. Bhushan noted that Indian businesses are well-positioned to drive global innovation with AI, given the country’s large talent pool and rapidly growing AI ecosystem.

What this means: Indian businesses are well-suited to leverage AI to drive innovation and growth, with a large talent pool and rapidly growing ecosystem providing a fertile ground for experimentation and innovation.

As AI adoption continues to gain momentum in India, business leaders are navigating the complex challenges and opportunities it presents. By prioritizing workforce development and strategic planning, they’re positioning themselves for success in a rapidly changing business landscape.

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