A new study by the Pew Research Center finds that men are more likely than women to regularly use chatbots for various tasks, including work.
Men are more tech-savvy and confident in their AI abilities, with **64%** reporting using chatbots daily or weekly, compared to **46%** of women. The study also reveals that men tend to use chatbots for a broader range of tasks, such as finding information, completing tasks, and troubleshooting, with 70% of men using them for these purposes, while only 51% of women do.
While both men and women see AI as beneficial, with 71% of respondents saying it improves their lives, there are differences in how they perceive its role in society. Men are more likely to believe that AI will create new job opportunities, with 58% of men agreeing, compared to 44% of women.
Understanding the gender gap in AI adoption
The study doesn’t explain the exact reasons behind these disparities, but experts point to various factors, including social norms and access to technology. Women might be less likely to use chatbots if they’re not familiar with them or don’t see them as relevant to their daily lives. Additionally, women may face more obstacles when it comes to accessing devices and internet connectivity, limiting their ability to use AI tools.
What this means
The findings highlight the need for more inclusive and diverse approaches to AI development and use. Developers and policymakers should strive to create AI systems that are accessible and beneficial to all, regardless of gender or socioeconomic background. By understanding and addressing these disparities, we can ensure that the benefits of AI are shared by everyone, not just those who are more tech-savvy or confident.



