IT Sector on the Brink of Transformation
Neelkanth Mishra, Axis Bank’s chief economist, is warning India’s IT companies that their industry is on the cusp of a significant transformation driven by artificial intelligence (AI). But don’t expect a flood of pink slips.
Mishra believes AI will require IT companies to reskill their employees and adapt their business strategies to stay competitive, rather than leading to widespread job losses. This shift in industry structure is expected to drive services exports strongly, with India’s IT sector poised for continued growth.
AI-Powered Growth, Not Job Loss
According to Mishra, the IT sector will need to upskill and reskill its workforce to remain relevant in an AI-driven economy. However, this doesn’t mean that existing jobs will disappear. Instead, new roles will emerge that require different skill sets, and companies will need to invest in retraining their employees.
AI is expected to augment human capabilities, rather than replace them. As AI takes over routine and repetitive tasks, human workers will focus on higher-value tasks such as strategy, creativity, and problem-solving. This will lead to increased productivity and efficiency, ultimately driving growth in services exports.
Adaptation Required, Not Panic
Mishra urges IT companies to adopt a proactive approach to adapting to the AI-driven economy, rather than panicking about job losses. By reskilling their employees and rethinking their business strategies, Indian IT companies can stay ahead of the curve and continue to drive growth in the sector.
As AI continues to transform the IT sector, one thing is clear: India’s IT companies will need to be agile and adaptable to remain competitive. With the right mindset and investment in retraining, Indian IT companies can thrive in an AI-driven economy and continue to drive growth in services exports.
What this means: Indian IT companies need to start thinking about reskilling their employees and rethinking their business strategies to stay competitive in an AI-driven economy. By doing so, they can ensure continued growth and success in the sector.



